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PC-Duo® Remote Control for Terminal Services Sessions

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System profiling, monitoring and update
PC-Duo® Remote Control for Terminal Services Sessions

to help CIOs enhance, optimize and maintain the desktop computing provided to their users.

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Combos of help desk, remote control and inventory
PC-Duo® Remote Control for Terminal Services Sessions

...to help CIOs optimize end-user support, manage their change processes and resolve system and user local issues.

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Flexible, configurable, web-based
PC-Duo® Remote Control for Terminal Services Sessions

...providing a foundation for managing and resolving all general business and compliance issues.

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  • PC-Duo® Remote Control for Terminal Services Sessions

Terminal Services Concept and Requirements

The PC-Duo® Enterprise Host can be configured to allow remote viewing & remote control of Terminal Services sessions in addition to the server console (Root Host).

This feature is available when a special license key enabling this support is installed on the Host. This TS license key will specify the number of simultaneous TS sessions that can be supported.

This feature is supported on the following operating systems:

  • Windows Server 2003
  • Windows Server 2008

This feature works with Terminal Services in "administrative" mode, but is designed primarily to support "application" mode, with a larger number of different users logged into the server.

How PC-Duo® Terminal Services Works

It is compatible with Microsoft RDP clients, as well as the Citrix ICA clients.

How PC-Duo terminal services works

Note: Because Terminal Services sessions are captured by the PC Duo Host at the Windows Server level (and not at the end user device), the PC Duo Host effectively bonds a new instance of itself to every TS session created by the Windows Server. Using this technology, PC Duo Remote Control manages to be compatible with Microsoft Terminal Services clients as well as Citrix Presentation Server (now known as XenApp) clients.

Note: PC-Duo® only supports TS sessions created on server-class Windows operating systems such as Windows Server 2003 and Windows Server 2008.

Next page: PC-Duo® Remote Control for Citrix and MS Terminal Services Architecture Session Management »

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