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Vector develops software for IT Asset, Service and Security Management. In these areas, as just about any area of the industry, vendor hype can create unrealistic expectations, leading to customer disappointment. The mission of this blog is to act as a counter to vendor hype, and use our staff's contact with our customers to help us review, realistically, the issues that CTOs, CIOs and their long-suffering staff face every day. Please take a feed from our Blog to keep in touch, and let us have your input too.
The Software Asset Optimization Challenge
Application software licensing and maintenance costs are a significant component of an IT budget, but few organizations take an adequately structured and informed approach to minimizing the expense. In our experience this is because the challenge spans multiple departments, each of which has its own priorities. For a procurement department to [...]
Software Distribution
Software Distribution is one of those unglamorous but utterly essential items in the SysAdmin’s toolbox. It’s never talked about unless it screws up. We visited one of our larger UK customers recently, where Asset Manager Pro has been teamed up with the Software Distribution module. It was a little after half-way through November, and [...]
Software Asset Optimization: a matter of balance
IT Provisioning is a bit like running a restaurant. IT users come and go, often unpredictably, with varying ICT needs. Employing the skills and tools necessary to respond to this a la carte demand for IT resource is expensive. If everyone was simply given the same set [...]
What’s Driving Rental for ITAM/ITSM solutions?
The expressions ‘investment’ and ‘long term’ have an uncomfortable partnership these days. Putting forward a business case that doesn’t increase the organization’s cash reserves inside 12 or 18 months is not a good career move. A business case founded on principles such as license compliance is likely to struggle even [...]
Change and License Management increase the RoI of IT Asset Management
For a long time, the slowly maturing market for IT asset management focussed on the breadth and accuracy of the asset data collected. This was a significant challenge in itself, with lack of standardization in how assets were defined and represented; even today we have [...]
Responding to market interest in subscription models for ITAM/ITSM tools.
Recent discussions with service provider partners has stimulated a fresh look at the ways in which the tools necessary for supporting ITAM and ITSM activities can be charged out on a pay-per-use basis. I’m happy to share these notes with you and welcome any comments back, [...]
2012 kicked off with an encouraging 1000PC expansion of our Software Asset Management technology in a European heavy engineering customer. Beyond the value of the deal, and really of greater significance, is an illustration of the evolutionary approach many organizations take to Software Asset Management.
Elements of Software Asset Management
A fully evolved SAM function will include [...]
IT asset management: too broad a term?
With each new inquiry that comes to us via Google (usually…), our first challenge is always to get the inquirer to tell us what they are really looking for. Some are happy to open up and give us the background to their search, and explain their business needs and [...]
Our move to Saas gathers momentum
Over the last six months, Vector has completed a number or projects enabling more and more of our solutions portfolio to be offered in a SaaS mode. Frankly, some of this has been reaction to the importance of being seen to be there in the cloud crowd. But customers are [...]
One topic I’ve had in mind recently was whether a move toward adopting cloud-oriented IT will have any impact on the support team on the typical organization’s IT help desk, and whether our own HelpDesk product will need to develop new functionality.
Attending the 451 Group’s recent conference on hosting and cloud transformation in London [...]
